This is a contract with a great organization. As a contractor for Smith Johnson, you are eligible for medical, dental, life, disability. Smith Johnson pays for 70% of your medical and dental and 100% of life and disability. The contract is also eligible for PTO/holiday accrued monthly. You are also eligible for a 3% retirement matching plan. Smith Johnson believes in taking care of our contractors.

Job Description:

This new ServiceNow Low/Pro Code Platform Software Application Developer works alone, or on a designated team, producing mission-critical and/or ancillary software applications for a specific State Agency. The development workflow is using the latest industry leading SAFe Agile development methodology.

This is a new position being created to lay the foundation for the adoption and use of the ServiceNow Low Code Now Platform for developing applications. This contract SN Developer, serving as an augmented resource, will be a key contributor in four areas:

1. Establishing the SN platform development technical environment and procedures
2. Integrating and following the enterprise level SN Platform Governance structure with the unit’s Software Development Methodology (SDM)
3. Perform SN Platform Low/Pro coding work itself for approved development projects
4. Provide mentoring, as assigned, with in-house development staff on the new platform

The position is an expert-level, lead position that may also mentor other programmers. This position requires advanced knowledge, skills, abilities and experience with the platform, application coding generally, technical environments, development tools and typical application development processes.

The SN Developer may perform assignments either as a stand-alone project, or as a project integrated with the work of a designated Agile Team.

 Primary Duties:

• Address and enforce screen and other standards in development work
• Fulfill the Developer duties on assigned product epics/features/stories
  • Assist other Developers as needed to help meet Team goals and deadlines
  • Provide feedback on common or unique challenges found in development
  • Prioritize assignments and work flow to meet established deadlines
  • Work effectively with Information Analysts, Database Administrators, System Administrators, Internal Testers, Business Analysts, Project Managers, external technical partners and DTS Enterprise experts
• Developer Duties:
  • Follow the Enterprise proscribed Governance process for the assignment and reporting of SN Platform projects
  • Follow the Unit SDM for the development steps in the process
  • Use the tracking software to document the development activities and results (JIRA)
  • Use the tracking software to coordinate and assign issues with others
  • Participate/perform analysis and design activities for requirements, specifications, workflow and user interface designs on assigned projects
  • Perform coding tasks on application screens and their internal technical functions to ensure all the specific defined requirements have been met
  • Ensure products delivered meet standards, return the correct data, meet security requirements, and are complete and accurate
  • Ensure related screens still function correctly
  • Prepare test scenarios and data and pre-test product to be delivered
  • Meet acceptable thresholds for the return of “failed” products from testing
  • Provide detailed information to Testers on delivered products

• Other Duties:
  • Assist the Developers Group to develop and improve technical expertise, methodologies and procedures
  • Participate in assigned Committees
  • Develop an institutional knowledge of agency policies and operations
  • Make recommendations, when appropriate, as feedback to business and technical staff on application design and function
  • Keep abreast of emerging technologies, tools and methods, and expand and perfect technical skills and creative abilities

 Required

• Minimum 3 years work experience as a ServiceNow Platform Developer
• Experience performing ServiceNow Platform development within a software development life cycle methodology (SDLC) such as SAFe Agile, and/or project management models
• Must be geographically located within the State of Utah, and able to work in a hybrid model of in-office and remote work
• Must have adequate secure network access at remote work site provided by the Developer. For remote work, the Developer must provide their own monitors, docking station if required, keyboard and mouse. Agency provides the portable laptop. For in-office work, the agency additionally provides all the peripheral equipment.
• Certified ServiceNow Application Developer (CAS)

Preferred

• Experience with JavaScript, Glide, Angular and JQuery
• Analytical Skills: Ability to analyze data, identify problems, and recommend solutions using logical reasoning.
• Work effectively in Information Analysts, Database Administrators, System Administrators, Internal Testers, Business Analysts, Project Managers, external technical partners and DTS Enterprise experts.
• CSA ITIL v3 certification

Special considerations

• Length of time with direct work experience employed as a programmer developing and maintaining computer software applications and programs using the ServiceNow Low Code / Pro Code Platform development tool(s)
• Direct participation as a principal developer on projects building or maintaining mission-critical applications for a medium to large size private or public organizations (i.e 1,000 or more employees)
• Training and experience with development methods and approaches to application security, specifically with low code / pro code platforms
• Academic qualifications in the computer science field